Hi, I'm Dennis Zhang.

I am an assistant professor of Operations and Manufacturing Management at the Olin Business School. My research focuses on data-driven operations in digital marketplaces and the public sector. I implement field experiments and use econometrics and machine learning with observational data to improve operations.


Link to SSRN

Publications and Minor Revisions

  1. 1. "How Does Dynamic Pricing Affect Customer Behavior on Retailing Platforms? Evidence from a Large Randomized Experiment on Alibaba," with Hengchen Dai and Lingxiu Dong, minor revision in Management Science.

Papers Under Revision

  1. 8. "Vicarious Goal Pursuit Outweighs Herding in Crowdfunding: Evidence from Kickstarter.com," with Hengchen Dai, 2nd round invite revision in Journal of Marketing Research.
  2. 9. "Peer Bargaining and Productivity in Teams: Gender and the Inequitable Division of Pay," with Lamar Pierce and Laura W. Wang, major revision in Manufacturing & Service Operations Management

Selected Papers under 1st-round Review

  1. 1. "Taking Assortment Optimization from Theory to Practice: Evidence from Large Field Experiments on Alibaba," with Jake Feldman, submitted.
  2. 2. "Where Did the Time Go? On the Increase in Airline Schedule Padding Over 21 Years," with Yuval Salant and Jan A. Van Mieghem, submitted.
  3. 3. "Managing Service Systems in the Presence of Social Networks," with Gad Allon, submitted View video.

Professional Experience LinkedIn

Washington University in St. Louis

  • Assistant Professor of Operations and Manufacturing Management, 2016 - Present


  • Software Engineer PhD Intern. Rephil Team in Los Angeles, 2015 Summer.
  • Software Engineer PhD Intern. Smart Advertisement Support System Team in Pittsburgh, 2014 Summer.

Five Rings Capital

  • Quantitative Trading Developer Intern. New York, 2011 Summer.


  • Part-time Quality Assurance Engineer. ccScan Team in Los Angeles, 2009-2010.
  • Quality Assurance Intern. ccScan Team in Los Angeles, 2009 Summer.

Contact me!

You can find me via email: denniszhang AT wustl.edu

Office: Bauer Hall 406, 1 Brookings Dr., St. Louis, MO 63130.

Find me on

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© 2017 Dennis J. Zhang